Strategies for Effective Witness Preparation
By Darin Klemchuk
Witness preparation is one of the most difficult tasks a lawyer faces because it is the moment, similar to the jury receiving the charge, where the lawyer gives up control. The following is a detailed discussion of practical strategies and tips we have developed to prepare witnesses for cross examination:
1) Start with a thorough discussion of the Basics of Witness Preparation — “The Rules”. As anyone who has taken even a few depositions knows, most witnesses fall short of following these rules.
2) Expert witness preparation requires additional steps to confirm the expert’s opinions, underlying assumptions, and report accuracy.
3) Non-verbal behavior can undermine what would otherwise be technically strong testimony. Most of these appear subconsciously from the witness. The best way to improve and manage these behaviors is mock question-and-answer exercises, preferably video recorded.
4) All witness performance can be improved by understanding a witness’s natural stress response and using one or more of the attention-management tools discussed in this article.
5) For key witnesses, a thorough social media and internet footprint search may be considered as part of the preparation process.
6) Counsel should keep in mind that their own reactions may affect witness performance, so it is very important to focus on controlling the controllables.
7) Finally, hiring an outside lawyer to act as opposing counsel for mock question-and-answer exercises is worth the investment for key examinations and witness preparation. An outside lawyer eliminates the trial team’s inherent biases and may uncover weaknesses not considered by defense counsel, either due to the outside counsel’s unique perspective or their lack of an established theory of the case.
For important testimony or witnesses, it is worth considering live, mock cross-examination exercises. Depending on the situation, it may be better to select an experienced trial lawyer, who is not on the trial team and unfamiliar with the witness. This minimizes the chances of bias diminishing the value of the exercise. Retaining a lawyer outside the firm, whose sole motivation is to play hard in the examination, is likely to lead to the best outcome, since this approach eliminates most biases and assumptions.
A more comprehensive discussion of strategies for witness preparation can be found at Effective Witness Preparation in the Digital World.